Security Licensed Services “Fit-4-Purpose” Central Monitoring Station based in Tala, Paphos
Alarm monitoring is performed by a detailed communication between your home/business security system and our central station based in Tala, Paphos. Your control panel registers an emergency event and sends a signal to the central monitoring station, where the duty operators are immediately notified.
The technical specifics may be slightly different for each alarm activation, but the basics of alarm monitoring are similar in any home/business security system. Your system control panel is the centre of a network of sensors, that may include window or door sensors, motion detectors, tamper sensors on the telephone box or specialised temperature, flood, and smoke detectors. When your system is armed and any of these sensors are triggered, a signal is sent to the monitoring station, typically via your telephone line or GSM.
The first signal sent by your control panel will immediately alert our monitoring personnel at the central station who will call to notify you and confirm whether it is a real emergency or a false alarm. If you don’t respond, we will contact and respond with our Quick Reaction Team (QRT) to your address. Some security systems offer additional features such as immediate alarms, that do not depend upon a confirmation call or silent alarms that do not alert intruders and give them a chance to disable the system before the follow-up signal is sent.
Critical information is sent by your home or business security system to our monitoring centre, including account identification (to access your address and contact information) and the type of sensor that has been triggered.
For example, a smoke detector event will cause our alarm monitoring service to contact the fire department, while the signal from a medical alert pendant will be routed to ambulance or other medical services.